Musick International - Support Center

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Welcome to Musick International's Support Center. The purpose of this center is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, product tips, and suggest improvements to our products and service.

You may also obtain technical support by telephone at (719) 395-4124

Musick International Software Maintenance and Support Information.

Also check out the Company Information Page.

We'll also place notices here regarding product updates, scheduled releases, or problems and work-a-rounds that may affect all customers. When bugs reported by our customers get fixed, we'll place a notice here, along with an estimate of when the fix will be shipped.

2019-11-01 - Release FixIT Professional and DataCHECK compatible with Sage 300 2020 (v6.7A)

2019-12-11 - An issue with creation of DOS log file names. Receive Run-time error '52'.
Run-time error '52': Bad file name or number
The database ID and/or the database file name contains characters that are not valid in a DOS file name. Example: (*, \ or .)
The work around is to launch FixIT/DataCHECK and change the database ID and Name.
Use the "Locate Data" and specify FixIT Path and create a new entry to point directly at the Ms SQL database.

Sage ERP Accpac version 5.6A is a required version when upgrading Sage 300 databases. We have had many requests for the install and product update and so as a service to the community, here are the downloads:

Sage ERP Accpac version 5.6A

Sage ERP Accpac version 5.6A Product Update 4

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